[fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”0″ border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”140px” padding_bottom=”” padding_left=”140px”][fusion_builder_row][fusion_builder_column type=”1_3″ layout=”1_3″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_imageframe image_id=”727″ style_type=”none” stylecolor=”” hover_type=”none” bordersize=”” bordercolor=”” borderradius=”” align=”center” lightbox=”no” gallery_id=”” lightbox_image=”” alt=”” link=”” linktarget=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”profile-photo” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]https://fhstd.com/sbm/wp-content/uploads/2018/07/SAM0917_Fotor-web.jpg[/fusion_imageframe][fusion_content_boxes layout=”icon-with-title” columns=”1″ title_size=”” title_color=”” body_color=”” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” icon_circle=”” icon_circle_radius=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” icon_size=”” icon_hover_type=”” hover_accent_color=”” image=”” image_width=”” image_height=”” link_type=”” link_area=”” link_target=”” icon_align=”left” animation_type=”” animation_delay=”” animation_offset=”” animation_direction=”left” animation_speed=”0.3″ margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”boxed-content-profile” id=””][fusion_content_box title=”Research Areas” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]- Service Science
– Agent-Based Modelling
– System Dynamics
– System Analysis
– Social Simulation[/fusion_content_box][/fusion_content_boxes][fusion_content_boxes layout=”icon-with-title” columns=”1″ title_size=”” title_color=”” body_color=”” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” icon_circle=”” icon_circle_radius=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” icon_size=”” icon_hover_type=”” hover_accent_color=”” image=”” image_width=”” image_height=”” link_type=”” link_area=”” link_target=”” icon_align=”left” animation_type=”” animation_delay=”” animation_offset=”” animation_direction=”left” animation_speed=”0.3″ margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”boxed-content-profile” id=””][fusion_content_box title=”Teaching Areas” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]- Decision Making
– Business Research Method
– Strategic Decision Making and Negotiation
– Advanced Statistics
– Quantitative Research Method
– Service Science
– Creative Problem Solving[/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][fusion_builder_column type=”2_3″ layout=”2_3″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_content_boxes layout=”icon-with-title” columns=”1″ title_size=”” title_color=”” body_color=”” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” icon_circle=”” icon_circle_radius=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” icon_size=”” icon_hover_type=”” hover_accent_color=”” image=”” image_width=”” image_height=”” link_type=”” link_area=”” link_target=”” icon_align=”left” animation_type=”” animation_delay=”” animation_offset=”” animation_direction=”left” animation_speed=”0.3″ margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”boxed-content-profile” id=””][fusion_content_box title=”” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Santi Novani, S.Si, MT, Ph.D

Assistant Professor
snovani@sbm-itb.ac.id | 022-2531923 ext 2517

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Santi Novani, PhD joined the School of Business and Management (SBM) – ITB as a full-time tutor in 2009 and as a full time lecturer after she received a PhD from Tokyo Institute of Technology, Japan in 2013. Her master engineering degree is from Bandung Institute of Technology with a background Industrial engineering and management. Her experience as a lecturer in private university since 2000, as a research assistant and full time tutor at decision making and strategic negotiation of research interest group since 2005. There are some in several international journals, such as Systems Research and Behavioral Science, Journal of service science and management and International journal of business and management. She presented several papers at various international conferences in Tokyo, Sweden, Canada, Bali and America, such as SRII Global institute and Frontier of service Conference. Her research interests includes Service Sciences, Value Co-creation of C2C Interaction, Service System Science, Hypergame, Statistics, System Thinking and Agent Based Modelling.

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PhD in Value and Decision Science, Minor in Service Science, Tokyo Institute of Technology, Japan, 2013
Master of Engineering (MT), Institut Teknologi Bandung, Indonesia, 2005
Mathematics, Universitas Padjadjaran, Indonesia, 2000

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Value Co-creation on Cloud Computing: A Case Study of Bandung City, Indonesia
Novani, S. (2016). In Systems Science for Complex Policy Making(pp. 43-63). Springer, Tokyo.

Current Status of Corporate Social Responsibility Practices in Human Rights Issues based on ISO 26000: the case of the Japanese Manufacturing Industry
Ratna Hidayati, S. Novani. Journal of Business Ethics (under review).

Understanding a viable value co-creation model for a sustainable entrepreneurial system: a case study of Batik Solo industrial cluster
Mayangsari, L., Novani, S., & Hermawan, P. (2015). International Journal of Entrepreneurship and Small Business,26(4), 416-434.

Efficiency and effectiveness of C2C interactions and mutual learning for value co-creation: Agent-based simulation approach
Novani, S., & Kijima, K. (2013). International Journal of Business and Management,8(9), 50.

Value co-creation by customer-to-customer communication: Social media and face-to-face for case of airline service selection
Novani, S., & Kijima, K. (2012). Journal of Service Science and Management,5(1), 101-109.

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