In the current digital era, risk management has become a paramount concern for organizations worldwide, including BPJS Ketenagakerjaan, the institution that manages Indonesia’s largest funds and data.
BPJS Ketenagakerjaan faces new challenges in managing risks and ensuring data security. By managing a large database of workforce social security participants and a significant amount of participant contribution funds, risk management has become one of the company’s main concerns, one of which is to ward off cyber attacks.
“Cyberattacks attacking BPJS Ketenagakerjaan are at 65 per month. “This figure is in the high category and is very dangerous for this type of experiment,” said BPJS Ketenagakerjaan Finance Director Asep Rahmat Suwandha while attending a seminar entitled “Risk Management in the Digital Era” organized by the MBA ITB Student Association (ASOMBA) at the SBM ITB Auditorium (27/10).
On this occasion, Asep highlighted several aspects, including information about BPJS Employment, company big data security, data privacy protection, and risk management in the digital era. To overcome the challenges of the digital era, BPJS Ketenagakerjaan takes a proactive approach.
This program has implemented various developments in IT and data integration strategies and cyber-attack prevention strategies. BPJS Ketenagakerjaan focuses on implementing IT development strategies and data integration.
The initial step involves fortifying operating systems, enhancing security measures, and refining IT governance to uphold participant data security while concurrently optimizing the IT experience for participants. The subsequent step entails delivering a seamlessly integrated channel experience. Following that, it is essential to reinforce partnerships to craft an unparalleled customer journey. Finally, the digitization and integration of data establish an automated ecosystem, rendering services more accessible and practical.
Beside the IT and data integration strategy development program, the implementation of cyber security and prevention carried out by BPJS Ketenagakerjaan begins with identifying attacks through risk assessment and management strategies, providing protection with protective technology, detecting attacks through monitoring and detection processes, responding to attacks through response planning, mitigation, and repair, as well as implementing recovery plans.
BPJS Ketenagakerjaan understands that managing risk in this digital era is challenging. The program is committed to staying up-to-date with the latest cybersecurity and risk management developments and continually improving its systems and processes to ensure data security.
“As the institution that manages the largest funds and data in Indonesia, BPJS Ketenagakerjaan continues to strive for development, encourage innovation, and intensively focus on cyber security. This is because BPJS Ketenagakerjaan is a Public Legal Entity, which means it represents Indonesia. “Therefore, BPJS Ketenagakerjaan must always display good performance and maintain public trust,” said Asep.