The ability to optimize and understand supply chains is the key to success in business in the era of globalization. The application of technological aspects is also one of the factors driving optimal supply chain processes. Optimizing the supply chain was the main topic of a guest lecture on Supply Chain Design at SBM ITB on Monday (23/10), which Dr. Berty Argiyantari, the CEO of MOSTRANS and Deputy Director of Global Supply Chain PT Kalbe Farma Tbk, the largest pharmaceutical company in Indonesia, delivered.

Kalbe has a very complex supply chain process. There are many divisions in it to support supply chain activities. High complexity encourages Kalbe to collaborate with many external parties. One is PT Enseval, an integrated distribution and logistics services company.

PT Kalbe Farma’s supply chain is an essential foundation that includes several key stages, from raw material procurement to distribution of finished products. They strictly select high-quality raw materials and cooperate with verified suppliers to ensure supply reliability.

Their production process, which takes place meticulously, follows strict regulations for manufacturing health products and is supported by factory facilities equipped with the latest technology to ensure product quality. Strict quality control is an essential cornerstone, realized through specialized laboratories and teams of experts who thoroughly test their products, ensuring their safety and quality.

Once the product is ready, storage and distribution steps are carried out carefully. Kalbe targets various markets, such as pharmacies and health shops throughout Indonesia, thanks to PT Kalbe Farma’s extensive and integrated distribution network.

Even after the product reaches consumers, PT Kalbe Farma continues to monitor so that the product remains safe and effective, also paying attention to consumer feedback to continue to improve the quality of its products. Continuously seeking innovations in developing health products, PT Kalbe Farma shows its commitment not only to providing existing products but also to innovations relevant and competitive in an ever-changing industry.

PT Kalbe Farma strives to improve the supply process so that the products produced can provide the best benefits for consumer health and welfare. PT Kalbe Farma is a clear example of how innovation and quality combine in the supply chain to provide better health products for society.

Written by Student Reporter (Luthfaliya Zahira, Management 2025)